Cookie Policy
In the spirit of transparency, this policy provides detailed information about how and when we use cookies.
1. Do we use cookies ?
Yes. As described in our Privacy Policy, we use cookies to ensure everyone visits our web sites has the best possible experience. Cookies also help us keep your account safe.
By using this site you agree to our use of cookies for the purposes we describe in this policy.
2. What is a cookie ?
A cookie is a small file placed onto your device that enables features and functionality. Cookies enable us to secure your access to our sites for example, but they can be used to do lots of other different things like remember your preferences and give you a personalized experience that is in line with your settings.
3. What types of cookies do we use ?
We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user for example, so it's easier to return without signing in again. After you sign in, a persistent cookie stays in your browser and will be read when you return to the site. Session cookies only last for the duration of the session (usually the current visit to a web site or a browser session), they reside in memory and are not saved on your device.
4. When do we use cookies?
- Authentication: cookies tell us when you are logged in, so we can show you the right information and enable secured features.
- Preferences: we store information in a cookie to remember your preferred language.
- Shopping cart: we store information in a cookie to help preserving the contents of your shopping cart between sessions.
- Browsing experience: we store information in a cookie to help redirecting you back to where you were when your visit needs to be interrupted for a secure process. A typical case is when we need to redirect you to the portal to let you create a user account when you were trying to complete a purchase as a new customer on one of the other web sites in the network.
5. How do we use cookies when you use a mobile device ?
Mobile devices act just like computers, there is no difference.
6. Do we use cookies if you don't have an account or have logged out of your account ?
Yes. Your language preferences and the shopping cart are independent from authentication, and the necessity to redirect you from one web site to the other may arise independently too.
7. Are cookies used for advertising purposes ?
No. There are no advertisements on our web sites and no interactions with other platforms or companies.
8. Controlling cookies
Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of our web sites to set cookies, you may worsen you overall user experience and it will no longer be personalized to you. It will prevent you from accessing information and features that require authentication and it will prevent you from making a purchase.